Privacy Policy

1. Information We Collect

When you submit a quote request or contact us, we may collect the following information:

• Name and company name
• Email address and phone number
• Product specifications, quantities, and project details
• Logo files and branding materials you share with us
• Shipping address (when an order is placed)

2. How We Use Your Information

We use the information you provide to:

• Prepare and send quotes for custom products
• Communicate about your project, samples, and production
• Process and ship your orders
• Provide customer support and handle reorders
• Improve our products and services

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share necessary details with production partners and shipping carriers solely to fulfill your order. We only share the minimum information required to complete your project.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. We do not use cookies for targeted advertising. You can control cookies through your browser settings.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to ongoing order requirements.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at quotes@averracustom.com.